The Escrow function within your camp's website is a feature that must be requested and turned on by the Teamworks Camps staff. When escrow is enabled, all proceeds from your business will be temporarily stored in a holding account (meaning you will not receive deposits or a check while funds are in escrow). This allows our customers to determine how often deposits/checks are issued. Once funds are released from escrow, they will be deposited into your bank account, or if you are a check customer, will be used to provide you with your next business check.
To Release Funds from Escrow:
- Navigate to the Reporting icon on the left sidebar menu.
- Select Manage Escrowed Transactions.
- From the dropdown menu, select the site(s) you wish to release funds from.
- Select the blue Filter button at the bottom left of the page.
- Select the checkbox next to each transaction/amount you wish to release.
- After reviewing your information, select Release Selected at the top right of the page.
Escrow funds can also be released from the Product page.
To Release Funds from the Product Page:
- Navigate to the Storefront icon on the left sidebar menu.
- Select the Product Type and then select the Product you want to view.
- Select the red Release Funds button at the top right of the page.
- Review the available amount and confirm the amount you would like to release. After confirming the amount, select the Release button.
Once funds have been released from escrow, they will be deposited into your bank account within two to three business days. If you are a check customer, these funds will now be available and included in your next check payment.