If a registrant no longer wishes to attend an event or would like to unsubscribe from upcoming payments, you can cancel their scheduled payments in the future.
To Cancel Individual Payments:
- Select the Multi-Payment Management icon in the left sidebar menu.
- Select Manage Individually.
- Click the blue Hyperlink ID next to the individual’s name
- Click the red X next to all future payments,
To ensure that the payments have been canceled, go back to the Individual's Payments page and select the Open tab under Status. You should no longer be able to see future payments for that individual.